Start with the evidence
Identify the factual request and remove language that overstates certainty or invents consequences. Keep the expected response concrete and appropriate to the relationship.
Work through the example
“Please confirm which invoice this USD250 payment relates to” is more useful than a broad accusation that the account is wrong. The first sentence names the evidence gap and gives the recipient an answerable question.
Make the next step clear
Read the message from the recipient’s perspective and check that its references are sufficient. Retain any agreed terms as source material rather than embellishing them with new commitments.
Keep the source context
These guides apply to working summaries, requests and accounting-related documents. Keep source facts distinct from proposed wording. Doviria’s AI agent can help draft documents, but an attractive result still needs review against the actual context.